Terms & conditions

By booking and staying at Manava Suites, you agree to the following terms and conditions:

1. Bookings & Payments

All Bookings will pay on arrival if not previously paid.
Prices are listed in Australian dollars (AUD) and include GST where applicable.

2. Cancellations & Refunds

Cancellations made 21 days or more before arrival will receive a full refund.
Cancellations made 7–21 days before arrival will incur a 50% cancellation fee.
Cancellations made within 7 days of arrival, or failure to arrive (no-show), will be charged 100% of the booking total.
Travel insurance is recommended to cover unforeseen circumstances.

3. Check-In & Check-Out

Check-in time: from 2:00 PM.
Check-out time: by 11:00 AM.
Early check-in or late check-out may be available on request, subject to availability and may incur additional fees.

4. Guest Responsibilities

Guests must respect the property, furnishings, and surrounding community.
Smoking is not permitted inside the suites. Designated outdoor areas may be available.
No parties or loud gatherings are permitted. Quiet hours apply after 10:00 PM.
Only registered guests may stay overnight.

5. Liability

Manava Suites is not responsible for loss or damage to personal belongings.
Guests are liable for any damage caused to the property or its contents during their stay.

6. Health & Safety

Guests must follow all posted safety instructions and comply with any local regulations.
Emergency contact details will be provided in your welcome guide.

7. Force Majeure

Manava Suites is not liable for cancellations or interruptions due to events beyond our control (e.g., natural disasters, government restrictions, transport disruptions).

8. Governing Law

These terms and conditions are governed by the laws of Norfolk Island, Australia.

Thank you for choosing Manava Suites